• You can request to return a product within 15 calendar days of receiving your order in case you change your mind and within 30 calendar days if the goods are faulty or damaged

 

 

  • Products must be returned by registered mail or by your usual transport company, with a delivery tracking service.

 

 

  • Please note that EarpieceHub  is not responsible for any costs incurred in returning products to us. EarpieceHub must receive the unwanted product within 15 calendar days . 

 

 

  • Once we receive the product and it has been checked thoroughly, a member of our sales team will process your exchange or refund.

 

 

  • Refunds or exchanges can only be issued if the goods are received in their original state, including packing. So please unbox and re-box all products with care.

 

 

  • Refunds, credit notes or exchanges will be issued within 15 calendar days of us receiving returned products.

 

  • Note: EarpieceHub is not responsible for any costs incurred in returning products to us.